Calena Montes
East Lansing,MI
Summary
Dedicated professional with extensive experience in maintaining workplace cleanliness and optimizing laundry operations at Pyramid Hotel Group. Proven ability to implement efficient processes and train staff, enhancing productivity and guest satisfaction. Skilled in laundry folding and storage, with a strong commitment to safety and quality standards.
Overview
12
12
years of professional experience
Work History
Hotel Laundry Attendant
Pyramid Hotel Group
11.2024 - Current
- Operated washers and dryers to ensure optimal cleaning of guest laundry.
- Sorted, folded, and organized linens and garments for efficient processing.
- Maintained cleanliness and orderliness of laundry areas, adhering to safety standards.
- Collaborated with housekeeping staff to meet daily laundry demands promptly.
Self-Employed/Housekeeping Cleaner
Self-employeed
10.2014 - Current
- Maintained high standards of cleanliness and sanitation in residential properties.
- Developed efficient cleaning schedules to optimize time management and thoroughness.
- Trained new hires on effective cleaning techniques and safety protocols.
- Implemented eco-friendly cleaning practices to enhance sustainability efforts.
- Conducted regular inventory checks and managed cleaning supplies efficiently.
- Assessed client needs and tailored services to ensure satisfaction with results.
- Streamlined cleaning processes, reducing time spent on repetitive tasks.
- Fostered strong client relationships through consistent communication and feedback collection.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hang, cleaned and rehung draperies to maintain freshness.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Manufacturing Associate
Alliance Industrial
08.2015 - 08.2018
- Operated manufacturing machinery to ensure efficient production flow and quality standards.
- Conducted routine inspections of equipment, identifying maintenance needs to minimize downtime.
- Collaborated with team members to streamline workflows, enhancing overall productivity in operations.
- Assisted in training new associates on safety protocols and operational procedures effectively.
Manufacturing Operator
Bridgewater
01.2014 - 01.2015
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored equipment performance, identifying and resolving issues promptly.
- Maintained compliance with safety regulations, promoting a safe working environment.
- Collaborated with team members to streamline processes and reduce downtime.
Education
GED -
Eaton Resa Adult Education
Ingham County04-2024
Skills
- Workplace cleanliness
- Color separation
- Laundry folding and storage
- Laundry room operations
Timeline
Hotel Laundry Attendant
Pyramid Hotel Group
11.2024 - Current
Manufacturing Associate
Alliance Industrial
08.2015 - 08.2018
Self-Employed/Housekeeping Cleaner
Self-employeed
10.2014 - Current
Manufacturing Operator
Bridgewater
01.2014 - 01.2015
GED -
Eaton Resa Adult Education