C. Alexander Turner
Philadelphia,PA
Summary
Dynamic professional with a proven track record at REI, enhancing customer satisfaction and boosting sales through expert product knowledge and personalized recommendations. Skilled in customer service and leveraging a valid driver's license for efficient task completion. Excelled in teamwork, fostering long-term customer relationships, and driving business growth through strategic upselling.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Door Dash
03.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Retail Sales Specialist
REI
04.2020 - 04.2022
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Developed strong relationships with customers, resulting in repeat business and loyalty.
- Utilized strong communication skills to build rapport with customers, fostering long-term connections for sustained business growth.
- Maintained a well-organized and visually appealing store environment for optimal customer experience.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
Front Desk Operator/Personal Trainor
Level 1 Fitness
01.2020 - 04.2022
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
- Resolved customer complaints professionally, implementing solutions to prevent future issues.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Education
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA05.2024
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
About me
I have worked my way through my entire college career. I have experience in both working very hard in earning my degree along with keeping different jobs throughout this time period. I can remain productive while having a multitude of responsibilities.
Timeline
Retail Sales Specialist
REI
04.2020 - 04.2022
Front Desk Operator/Personal Trainor
Level 1 Fitness
01.2020 - 04.2022
Delivery Driver
Door Dash
03.2019 - Current
Bachelor of Science - Psychology
West Chester University of Pennsylvania