Caley Boylen
Framingham
Summary
Knowledgeable female with background in managing studio operations, ensuring smooth workflow and timely project completion. Led teams to achieve high-quality standards and effectively coordinated resources to optimize production. Demonstrated strong organizational and communication skills, fostering collaborative environment.
Overview
6
6
years of professional experience
Work History
Studio Manager
F45 Northborough
03.2022 - Current
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Managed budgets and financial reports, ensuring fiscal responsibility
- Developed and implemented strategies to increase studio visibility and reach more clients.
Boston Celtics Cheerleader
Boston Celtics
08.2023 - 09.2024
- Fostered a positive image of the organization by upholding high standards of professionalism both on-field/off-field activities.
- Boosted team morale by consistently demonstrating a positive attitude and strong work ethic in practices and performances.
- Maintained peak physical fitness through regular exercise, strength training, and flexibility conditioning as part of preparation for professional cheerleading role.
- Participated in community outreach events, promoting the team brand and fostering goodwill among fans.
Esthetician & Front Desk Associate
Massage Envy
09.2021 - 03.2023
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sales Manager
Fabletics
08.2019 - 11.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Certification - Personal Training
ISSA
03-2022
Aesthetics
Spa Tech Institute
Westborough, MA08-2021
High School Diploma -
Framingham Highschool
Framingham, MA06-2018
Skills
- Scheduling coordination
- Studio management
- Client experience management
- Computer skills
- Team leadership
- Professional and courteous
- Schedule management
- Positive attitude
- Teamwork
- Time management
- Attention to detail
- Excellent communication
Languages
English
Timeline
Boston Celtics Cheerleader
Boston Celtics
08.2023 - 09.2024
Studio Manager
F45 Northborough
03.2022 - Current
Esthetician & Front Desk Associate
Massage Envy
09.2021 - 03.2023
Sales Manager
Fabletics
08.2019 - 11.2020
Certification - Personal Training
ISSA
Aesthetics
Spa Tech Institute
High School Diploma -
Framingham Highschool
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