Cali Harsh
Johns Creek,GA
Summary
Proven multitasker and exceptional communicator. I use my customer service skills to enhance guest experiences, especially in high-demand situations. My natural instinct is to problem-solve and team build in every environment with an engaging personality. As a young adult I bring new ideas from a different perspective, I enjoy being organized, creative and suggesting new ideas. I am a dependable team player who takes pride in every task I accomplish.
Overview
3
3
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
10.2024 - Current
- Demonstrating strong multitasking skills by managing multiple tables simultaneously while providing seamless service around allergies and special requests.
- Worked with an advanced POS system to place orders, manage personalized bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Customer Service Specialist
Dicks Sporting Goods
10.2022 - 09.2024
- Assisted new employees with training, sharing the best solutions for handling difficult problems.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Handled daily multitasking in different departments, meeting each departments needs while exceeding goals.
- Collaborated with team members to create effective strategies to sell monthly promotions
Dog Daycare Attendant
Countryside Pet Estates
06.2021 - 09.2022
- Supported overall facility cleanliness by regularly sanitizing multiple dog spaces and equipment to maintain a healthy environment.
- Ensured timely medication and feeding schedules were maintained for all dogs, within the facility according to owner-provided instructions.
- Exercised animals regularly with walks and rigorous play activities.
Skills
- Exceptional customer service and hospitality skills
- Clear written and spoken communication skills
- Cleaning and sanitizing
- Multitasking
- Problem-solving abilities
- Time management abilities
- Team building
Timeline
Server
Lazy Dog Restaurant & Bar
10.2024 - Current
Customer Service Specialist
Dicks Sporting Goods
10.2022 - 09.2024
Dog Daycare Attendant
Countryside Pet Estates
06.2021 - 09.2022
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