Cali Krause
Des Moines
Summary
Compassionate server and bartender with extensive hospitality experience and a strong focus on customer service. Expertise in delivering exceptional service through effective communication and active listening. Proven leadership in managing teams and tasks efficiently in fast-paced environments. Highly organized and analytical, dedicated to fostering positive customer experiences.
Overview
4
4
years of professional experience
Work History
Bartender
The False 9
West Des Moines
06.2026 - Current
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
- Stocked bar supplies, ensuring availability of ingredients for efficient service.
- Performed opening and closing duties including restocking supplies.
Patient Care Technician
Methodist Medical Center
Des Moines
05.2025 - 05.2026
- Assisted patients with daily living activities and personal hygiene.
- Documented patient information and updates in electronic health records.
- Monitored patient vital signs and reported changes to nursing staff.
Bartender
Bomb Bar
Des Moines
07.2024 - 03.2026
- Crafted and served high-quality beverages while providing personalized recommendations.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Managed cash and credit transactions with accuracy and efficiency.
- Collaborated with staff to ensure seamless service and operational flow.
Server
Either/Or
Des Moines
09.2023 - 06.2025
- Provided menu guidance and personalized food and beverage recommendations.
- Took and processed orders accurately, ensuring timely service.
- Monitored guest needs, including drink refills and additional requests.
- Maintained cleanliness of tables and service areas.
- Collaborated with kitchen and bar staff for efficient delivery.
- Handled cash and credit transactions accurately.
Shift Lead, Server, Bartender
P.F. Chang's
West Des Moines
01.2022 - 10.2023
- Led front-of-house staff, supporting daily cash handling and ensuring accurate transactions.
- Coordinated with team to deliver efficient service and maintain high standards of hospitality.
- Delivered personalized guest service, including menu recommendations and order management.
- Trained new staff on service standards and procedures to enhance overall team performance.
- Maintained table cleanliness and assisted with food delivery.
- Completed side work, including restocking and cleaning.
Education
Associate of Science - Nursing
Des Moines Area Community College
Des Moines, IA12-2027
Associate of Science - Liberal Arts
Des Moines Area Community College
Des Moines05-2026
Certified Nurse Aide -
Des Moines Area Community College
Des Moines, IA10-2024
Basic Life Support -
American Red Cross
Des Moines, IA08-2024
Diploma -
Valley High School
West Des Moines05-2020
Skills
- Mixology techniques
- Customer service excellence
- Customer engagement
- Time management skills
- Problem solving
- Service-oriented mindset
Timeline
Bartender
The False 9
06.2026 - Current
Patient Care Technician
Methodist Medical Center
05.2025 - 05.2026
Bartender
Bomb Bar
07.2024 - 03.2026
Server
Either/Or
09.2023 - 06.2025
Shift Lead, Server, Bartender
P.F. Chang's
01.2022 - 10.2023
Associate of Science - Nursing
Des Moines Area Community College
Associate of Science - Liberal Arts
Des Moines Area Community College
Certified Nurse Aide -
Des Moines Area Community College
Basic Life Support -
American Red Cross
Diploma -
Valley High School