Hi, I’m
Calina Moreland
Destin,USA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
11
years of professional experience
1
Certification
Work History
Firstservice Residential
Assistant Community Manager
03.2023 - Current
Job overview
- Works on site as the Assistant CAM
- Works with owners about parking gate access obtaining QR codes as well as other issues onsite
- Generates reports through ISN and Simliv systems
- Uploads Invoices monthly for our parking system
- Helps new owners with HOA packets and explaining rules and regulations about their property.
- Writes Agendas, Minutes and posts notices
- Negotiated contracts with vendors, securing cost-effective services for events.
- Led the planning and execution of corporate meetings, ensuring all logistical aspects were seamlessly integrated.
- Ensured compliance with legal, regulatory, and ethical standards during event planning and execution.
- Oversaw the registration process, including the development of online registration systems.
- Trained and mentored junior staff in meeting planning best practices.
- Developed and maintained relationships with key industry partners and vendors.
Firstservice Residential
Manager of Cleaners
03.2023 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Enterprise Internship
05.2021 - 07.2021
Job overview
- Responsible for checking reservations, cleaning cars, closing and extending rentals
- Customer service callbacks, picking up guests at auto body shops and dropping off
Olive Garden Restaurant
08.2019 - 04.2021
Job overview
- Provided attentive service and proactively assessed guest needs
- Sets up and closes bar as well as registers
The Copper Closet
08.2019 - 02.2020
Job overview
- Educated customers on promotions to enhance sales
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Girl Power Station
05.2018 - 07.2019
Job overview
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Performed basic daily bookkeeping tasks
- Maintained financial accuracy by collecting deposits, fees and payments
Sarah K's Gourmet
01.2014 - 05.2018
Job overview
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
- Operated POS cash register and equipment to collect payments
Sunset Shoes and Lifestyles
06.2016 - 01.2017
Job overview
- Maintained records related to sales, returns and inventory availability
- Did inventory, tagged items, worked with other stores to get items delivered if our store did not have a correct size, and or product
Education
University of West FloridaPensacola, FL
Bachelor of Arts from General Business
05.2021
Northwest Florida State CollegeNiceville, FL
Associates of Arts Degree
05.2020
Skills
- Sales professional
- Relationship building and management
- Customer service and leadership
- Written Communication
- Training & Development
- Proficient in Word
- Excel
- Teams
- ISN
- Simliv
- Organizational Development
- Media Relations
- Strategic leadership
- Microsoft Office
- Relationship Building
- Critical Thinking
- Microsoft Excel
- Relationship Management
- Team building
- Data Entry
- Time management abilities
- Professionalism
- Goal Setting
- Continuous Improvement
- Proficient in multiple POS systems
Certification
Community Association License
Languages
English
Native or Bilingual
Timeline
Assistant Community Manager
Firstservice Residential
03.2023 - Current
Manager of Cleaners
Firstservice Residential
03.2023 - Current
Enterprise Internship
05.2021 - 07.2021
Olive Garden Restaurant
08.2019 - 04.2021
The Copper Closet
08.2019 - 02.2020
Girl Power Station
05.2018 - 07.2019
Sunset Shoes and Lifestyles
06.2016 - 01.2017
Sarah K's Gourmet
01.2014 - 05.2018
Northwest Florida State College
Associates of Arts Degree
University of West Florida
Bachelor of Arts from General Business
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7-12staff members.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveSoftware
Microsoft
Affiliations
- National Associations of Realtors
- Emerald Coast Association of Realtors
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