Caliscia Slaughter
Lubbock,TX
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
10
10
years of professional experience
Work History
Waitress
Buffalo Wild Wings
Lubbock
05.2021 - 05.2024
- Assisted other wait staff members in times of heavy customer traffic.
- Checked back with customers throughout meal service to ensure satisfaction.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Organized take-out orders efficiently according to customer requests.
- Greeted customers and provided menus.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted in seating guests at tables or booths.
- Answered questions about menu items, ingredients, and pricing.
Customer Service Representative
VXI Global Solutions LLC
Lubbock
04.2014 - 06.2016
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Brownwood High School
Brownwood, TX05-2009
Skills
- Customer Service
- Guest Relations Management
- Safe Food Handling
- Order Accuracy
- Menu Recommendations
- Order Management
- Payment Processing
- Cash Handling
Timeline
Waitress
Buffalo Wild Wings
05.2021 - 05.2024
Customer Service Representative
VXI Global Solutions LLC
04.2014 - 06.2016
High School Diploma -
Brownwood High School
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
Paulette TruittPaulette Truitt
Fry Cook at Buffalo Wild WingsFry Cook at Buffalo Wild Wings
Joseph RobbinsJoseph Robbins
Cook at Buffalo Wild WingsCook at Buffalo Wild Wings
Lina YepezLina Yepez
Part Time Casher at Buffalo Wild WingsPart Time Casher at Buffalo Wild Wings
Jordan LeBlancJordan LeBlanc
New Home Sales Specialist at D.R. HortonNew Home Sales Specialist at D.R. Horton