Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calista Nihizer

Arcanum

Summary

Customer-focused professional with 7 years of service industry experience and 5 years of management experience. Proven ability to deliver exceptional customer service, lead teams, train and develop employees, and maintain efficient daily operations. Recognized for strong communication, attention to detail, reliability, and problem-solving skills in fast-paced environments. Dedicated to contributing positively to team success and providing outstanding service to customers and coworkers alike. I look forward to growing my career and adding to my skill set.

Overview

5
5
years of professional experience

Work History

Telecommunication Sales Specialist

Charter Communications, Spectrum
07.2025 - Current

•Resolving customer account and billing issues while maintaining high customer satisfaction.

•Training a dependable sales team on operating systems.

•Managed cash tills and safe funds while ensuring accurate balancing and compliance with company procedures.

Assembly Line Production Associate

Addeco Staffing - Kitchen Aid
03.2025 - 07.2025

•Operated assembly line machinery and equipment to assemble products according to specifications

•Followed safety protocols and maintained a clean and organized work area at all times

•Maintained a high level of attention-to-detail while working at a fast pace.

Assistant Manager

Kona Ice of Troy
04.2021 - 02.2025

•Oversaw daily operations, production planning, and inventory management.

•Managed cash deposits, reserved funds and discrepancy investigations.

•Operated commercial vehicles and trailers while training new operators on safe driving procedures.

•Resolved customer concerns and ensured positive client experiences during events and operations

Education

High School Diploma -

Ohio Virtual Academy
Remote
06-2017

Skills

    Customer service skill set

    ●Customer service veteran

    ●Descalation tactician

    ●Professional and customer-focused ●communication style

    Training skill set

    ●New hire onbording

    ●Rounded teaching approach

    Soft skill set

    ●Time management

    ●Conflict resolution

    ●Adaptability

    ●Money management

Timeline

Telecommunication Sales Specialist

Charter Communications, Spectrum
07.2025 - Current

Assembly Line Production Associate

Addeco Staffing - Kitchen Aid
03.2025 - 07.2025

Assistant Manager

Kona Ice of Troy
04.2021 - 02.2025

High School Diploma -

Ohio Virtual Academy