Summary
Overview
Work History
Education
Skills
Languages
Timeline
Leadership Experience
Generic

CALISTA PACHECO

New Bedford,USA

Summary

Higher education professional with strong foundation in academic coursework and extracurricular involvement. Known for collaborative efforts and consistent contribution to team success. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving.

Overview

6
6
years of professional experience

Work History

Assistant Store Operations Manager

Dunkin Donuts
09.2024 - Current
  • The ability to lead a team, motivate them, and provide feedback
  • The ability to communicate clearly and effectively, both verbally and in writing
  • The ability to use judgment, tact, and diplomacy to resolve conflicts
  • The ability to make decisions based on analysis, experience, and judgment
  • The ability to get the right people in the right places and celebrate success as a team
  • The ability to use basic word processing and spreadsheet software
  • The ability to understand and anticipate guests’ needs and exceed their expectations

Student Supervisor

Worcester State University, Wellness Center
01.2024 - Current
  • Managed day-to-day operations of the supervised area, maintaining a safe and efficient workspace for students to thrive in academically.
  • Streamlined processes for scheduling, attendance tracking, and record-keeping, contributing to improved efficiency.
  • Assisted with the development of program goals and objectives, aligning them with broader institutional priorities.
  • Improved overall satisfaction with campus services by actively soliciting feedback from students and implementing suggested improvements.

Summer Camp Lead Counselor

Dance & Gymnastics of Dartmouth
01.2023 - Current
  • Developing, supervising, and participating in camp-wide programming activities with campers of different ages
  • Participating in training workshops held prior to camp sessions
  • Working co-operatively with other Camp Counsellors to ensure campers are safe, while maintaining adequate health and hygiene measures
  • Building relationships with all campers by showing compassion, empathy and understanding

Crew Member

Dunkin Donuts
01.2020 - 01.2024
  • Able to be quickly trained on how to make coffees and was primarily self-taught on how to do the job well.
  • Able to use communication skills frequently, assisting customers in making decisions and greeting every person to ensure they felt welcome.
  • Demonstrated ability to work in a fast paced environment, since each order is timed from the minute it is placed.
  • Ensured customer satisfaction by providing quality service with food orders, transactions, and food preparation.

Education

Bachelor of Science - Psychology & Sociology

Worcester State University
Worcester
05-2026

High School Diploma -

New Bedford High School
New Bedford, MA
06-2022

Skills

  • Time management
  • Ethical awareness
  • Project leadership
  • Study skills
  • Interpersonal communications

Languages

English
Native or Bilingual
Portuguese
Full Professional

Timeline

Assistant Store Operations Manager

Dunkin Donuts
09.2024 - Current

Student Supervisor

Worcester State University, Wellness Center
01.2024 - Current

Summer Camp Lead Counselor

Dance & Gymnastics of Dartmouth
01.2023 - Current

Crew Member

Dunkin Donuts
01.2020 - 01.2024

Bachelor of Science - Psychology & Sociology

Worcester State University

High School Diploma -

New Bedford High School

Leadership Experience

  • Peer Mentor: May 2025 to Present
  • Psi Chi President: May 2025 to Present

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