Summary
Overview
Work History
Education
Skills
Timeline
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Caliyha Callahan

Kansas City,MO

Summary

Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Residential Care Assistant

Morningside Place
07.2023 - 02.2024
  • Ensured resident safety by closely monitoring their health conditions and promptly reporting concerns to medical professionals.
  • Assisted with meal preparation, serving, and clean-up, maintaining proper nutrition for each resident''s specific needs.
  • Enhanced residents'' well-being by providing compassionate care and assistance with daily living activities.
  • Assisted residents in maintaining personal hygiene by offering support during bathing, grooming, dressing, and toileting routines.

Customer Service Associate

Walmart
03.2022 - 04.2023
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.

Sales Associate

Gap
11.2021 - 03.2022


  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

Associate of Arts -

Johnson County Community College
Overland Park, KS

High School Diploma -

Gardner Edgerton High School
Gardner, KS
05.2023

Skills

  • Customer Service
  • Computer Skills
  • Attention to Detail
  • Understanding Customer Needs
  • Calm Under Pressure
  • Effective Communication

Timeline

Residential Care Assistant

Morningside Place
07.2023 - 02.2024

Customer Service Associate

Walmart
03.2022 - 04.2023

Sales Associate

Gap
11.2021 - 03.2022

Associate of Arts -

Johnson County Community College

High School Diploma -

Gardner Edgerton High School

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Caliyha Callahan