Caliyah Jenkins
Spring,TX
Summary
Results-oriented Property Desk Adjuster with expertise in claims evaluation, settlement negotiation, and claims resolution. Leverages strong negotiation skills and compliance focus to ensure timely, accurate claims processing and maintain positive client relationships. Proficient in Xactimate Level 2, emphasizing accurate damage assessment and efficient claim handling.
Overview
5
5
years of professional experience
Work History
Property Desk Adjuster
Allcat Claims Service
Spring, Texas
03.2024 - 10.2026
- Negotiated settlements with claimants while adhering to company standards and procedures.
- Conducted secondary evaluations of investigations documentation and reports, facilitating resolution of property damage claims.
- Coordinated with clients to ensure timely completion of paperwork and efficient claim processing.
- Maintained precise records of investigations into property damage claims, supporting compliance and audit readiness.
- Advised clients on best practices for preventing future losses due to property damage.
Property Desk Adjuster
Eberls Claim Service
Dallas, Texas
05.2023 - 01.2024
- Analyzed financial data associated with property damage claims such as repair costs or replacement values.
- Assessed the value of damaged property based on current market conditions.
- Determined liability by reviewing policy documents, contracts, and other relevant documents.
- Coordinated with clients to facilitate timely completion of paperwork and streamline claim processing.
- Researched laws and regulations governing property damage claims to ensure compliance and accurate claim processing.
Property Field Adjuster
Alacrity Services
Chicago, Illinois
04.2023 - 06.2023
- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
Property Desk Adjuster
Pilot Catastrophe Services
Richardson, Texas
08.2022 - 02.2023
- Evaluated property claims to determine coverage and assess damages, ensuring accurate payouts.
- Coordinated inspections with adjusters to accurately assess property conditions, facilitating timely claims processing.
- Reviewed policy documents to verify compliance with coverage guidelines, minimizing disputes during claims.
- Facilitated collaboration among adjusters, contractors, and attorneys to streamline processes. between adjusters, contractors, attorneys, appraisers, and investigators.
- Communicated findings clearly to clients and internal teams throughout the process.
Active Duty Soldier
Army
Columbia, South Carolina
06.2021 - 12.2021
- Conducted physical fitness training, improving team readiness and resilience.
- Performed maintenance on weapons, vehicles, and communications systems.
- Led team projects to achieve objectives by successfully accomplishing assignments and acquiring new skills.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Displayed dedication and responsibility in all assignments, commitment to duty, and punctuality in all tasks.
Education
High School Diploma -
B.C.Rain
Mobile, ALSkills
- Claims evaluation
- Settlement negotiation
- Claims resolution
- Time Management
- Xactimate Level 2
- Risk assessment
- Claims analysis
- Data analysis
- Customer service and support
- Symbility
Timeline
Property Desk Adjuster
Allcat Claims Service
03.2024 - 10.2026
Property Desk Adjuster
Eberls Claim Service
05.2023 - 01.2024
Property Field Adjuster
Alacrity Services
04.2023 - 06.2023
Property Desk Adjuster
Pilot Catastrophe Services
08.2022 - 02.2023
Active Duty Soldier
Army
06.2021 - 12.2021
High School Diploma -
B.C.Rain