Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Callan Woelfel

Lakeland,TN

Summary

Passionate and motivated individual dedicated to delivering exceptional customer service. Adept at working both independently and collaboratively within team environments to achieve objectives. Strong communicator and problem solver committed to fostering positive customer experiences.

Overview

4
4
years of professional experience

Work History

Stylist (Sales)

Kendra Scott
Germantown, TN
09.2023 - Current
  • Provide personalized styling and sales assistance to customers, offering product knowledge and recommendations to enhance their shopping experience
  • Collaborate with team members to achieve sales targets and deliver exceptional service, contributing to a positive and welcoming store environment
  • Handle customer inquiries, process transactions, and ensure accurate inventory management using POS systems
  • Continuously educate myself on new product offerings and industry trends to better serve customers.

Customer Service Associate

Frost Bake Shoppe
Lakeland, TN
12.2021 - 08.2022
  • Prioritized customer needs by delivering prompt and attentive service, addressing inquiries and requests in a timely manner
  • Provided comprehensive training to new personnel on company operations, policies, and services, ensuring consistency in service delivery
  • Managed cash drawers across multiple checkout stations, maintaining proper cash levels and accuracy in transactions
  • Leveraged extensive product knowledge to deliver exceptional customer service, fostering positive experiences for every customer.

Customer Service Associate

Chick-Fil-A
Memphis, TN
12.2020 - 12.2021
  • Assisted a high volume of customers daily with a positive attitude and focus on satisfaction, addressing special needs and inquiries effectively
  • Informed customers about promotional offers and provided detailed product information to support informed purchasing decisions
  • Provided feedback to management on customer concerns and product/service improvements, contributing to ongoing enhancements
  • Supported new associates through training and guidance to ensure consistent delivery of high-quality customer service.

Recreation Coordinator

Buckhead Sports Complex
Lakeland, TN
05.2020 - 12.2020
  • Planned and evaluated recreation and athletic programs in collaboration with the recreation director, supporting community engagement and involvement
  • Scheduled events and monitored facility conditions to ensure a safe and enjoyable environment for participants
  • Managed inventory of supplies and equipment, implementing efficient sign-out procedures to track usage and availability
  • Coordinated staffing for events and activities, overseeing volunteers and ensuring proper facilitation of scheduled programs.

Education

Bachelor of Arts - Business Administration and Management

University of Memphis
02.2024

Skills

  • Quality assurance
  • Negotiation
  • Self-direction
  • Cross-functional team collaboration
  • Retail materials management
  • Staff education and training
  • Order fulfillment
  • CRM
  • Complaint resolution
  • Brand Promotion
  • Relationship Building
  • Creative Thinking
  • Marketing Understanding
  • Multitasking and Organization
  • Relationship Building and Management

Personal Information

Title: Student

Timeline

Stylist (Sales)

Kendra Scott
09.2023 - Current

Customer Service Associate

Frost Bake Shoppe
12.2021 - 08.2022

Customer Service Associate

Chick-Fil-A
12.2020 - 12.2021

Recreation Coordinator

Buckhead Sports Complex
05.2020 - 12.2020

Bachelor of Arts - Business Administration and Management

University of Memphis

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Callan Woelfel