Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Callandra DuPonte

Worcester,MA

Summary

Proven track record in delivering exceptional customer service and enhancing e-commerce operations at Hannaford Supermarket. Excelled in multitasking and maintaining high standards of cleanliness, demonstrating strong safe food handling and collaboration skills. Achieved significant improvements in customer engagement and workplace safety, ensuring a secure and efficient environment for both staff and patrons.


I have been in Recovery for two years and have learned skills to help people in need as well as myself.

I am an extremely good listener and always provide an unbiased standpoint.

I have learned patience and that everyone is going through something you can either relate to or not, but to always be kind.

I go to extreme lengths to help myself and others grow.

I am good at problem solving and ameliorating situations.

I am a very professional and ethical individual.

I am empathetic and open minded.

I am personable but always follow rules.

Overview

2025
2025
years of professional experience

Work History

Deli Associate

Hannaford Supermarket

I worked for E-commerce and shopped for online orders. Provided excellent customer service.

Punctual.

Dedicated.

In Store Shopper

Shaws
08.2023 - 05.2024

I worked for E-commerce and shopped for online orders. Provided excellent customer service.

Punctual.

Dedicated.

Server

Best Western Hotel
09.2019 - 03.2020

Marlbrough

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Canova Restaurant
12.2017 - 06.2018
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Stayed late and covered shifts


Child Care Helper

Children’s Cottage
08.2017 - 11.2017
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Improved language skills in young children through engaging storytelling and interactive activities.
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.

Server

Kennedys Restaurant
06.2016 - 02.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Liberal Arts - Psychology

Quinsigamond Community College
Worcester, MA

Skills

  • Safe Food Handling Practices
  • Cleaning and sanitizing
  • Customer Engagement
  • Workplace Safety

Working well with others

Learning patience to create a safe experience for everyone

Languages

Spanish
Elementary

Timeline

In Store Shopper

Shaws
08.2023 - 05.2024

Server

Best Western Hotel
09.2019 - 03.2020

Server

Canova Restaurant
12.2017 - 06.2018

Child Care Helper

Children’s Cottage
08.2017 - 11.2017

Server

Kennedys Restaurant
06.2016 - 02.2017

Deli Associate

Hannaford Supermarket

Liberal Arts - Psychology

Quinsigamond Community College
Callandra DuPonte