Calli Johnson
Potosi
Summary
Committed to delivering exceptional customer support and satisfaction through outstanding service and unwavering support. Expertise in leveraging customer service best practices and exploring innovative solutions tailored to diverse customer needs. Dedicated to continuous improvement and excellence in service delivery, consistently striving to exceed expectations.
Overview
3
3
years of professional experience
Work History
Retail Cashier
Do It Best Hardware
2024.10 - 2026.02
- Worked effectively in fast-paced environments managing continuous customer calls and transactions throughout the day
- Shared new products with customers, increasing sales through personalized recommendations and strong customer relationships, formed by providing friendly, knowledgeable service.
- Managed cash drawer, ensuring accurate cash handling during shifts.
- Processed customer transactions quickly and efficiently using point-of-sale systems.
- Trained new cashiers on register operations and customer service standards.
Cafe Cashier
Lake Williamson Christian Center
2023.03 - 2025.09
- Processed customer transactions accurately to ensure smooth payment experiences.
- Maintained cleanliness of work area and dining space, promoting a pleasant dining experience.
- Handled cash and credit transactions accurately, minimizing discrepancies.
- Delivered friendly service, creating a positive atmosphere for guests.
Head Lifeguard
Lake Williamson Christian Center
2023.03 - 2025.09
- Trained new lifeguards in rescue techniques and emergency response, enhancing team readiness.
- Led lifeguard staff during shifts to ensure adherence to safety protocols.
- Ensured compliance with safety guidelines and regulations by monitoring pool activities.
- Administered first aid and CPR during emergencies to ensure guest safety.
Education
BLS Certification - EMS
Priority One EMS And Education LLC
Chatham, IL2025-09
Certification - Fire Science
Capital Area Career Center
Springfield, IL2025-06
High School Diploma -
Schroeder Christian Academy
Girard, IL2025-06
Skills
- Customer service
- Flexible schedule
- Teamwork and collaboration
- Attention to detail
- Reliability and punctuality
- Friendly, positive attitude
- Problem-solving
- Excellent communication
- Multitasking Abilities
Timeline
Retail Cashier
Do It Best Hardware
2024.10 - 2026.02
Cafe Cashier
Lake Williamson Christian Center
2023.03 - 2025.09
Head Lifeguard
Lake Williamson Christian Center
2023.03 - 2025.09
BLS Certification - EMS
Priority One EMS And Education LLC
Certification - Fire Science
Capital Area Career Center
High School Diploma -
Schroeder Christian Academy