CALLI WRIGHT

• Managed daily office operations, customer accounts, scheduling, and service coordination, ensured accurate documentation and workflow efficiency.
• Acted as primary point of contact for customers, vendors, drivers, and business partners, resolving issues promptly and enhancing communication.
• Coordinate schedules, service routes, and business activities while balancing competing priorities and deadlines.
• Supported business development and vendor outreach by coordinating meetings and fostering professional business relationships.
• Process customer invoices and payments through QuickBooks, maintaining accurate billing and payment records.

• Verified incoming and outgoing equipment and inventory, ensuring accurate records and complete documentation to support operational integrity.
• Prepared and managed daily deposits for all dealership departments, ensuring accuracy and timely processing.
• Reviewed cash and finance deals for accuracy and completeness before submission to Kubota Credit Corporation.
• Coordinated equipment transfers and deliveries between stores, maintaining inventory accountability and facilitating timely access for customers.
• Collaborated with Sales, Service, Parts, and Management to streamline equipment movement through the dealership, ensuring readiness for customer needs.
• Maintained organized records for equipment manuals, keys, transfers, deliveries, and related inventory documentation.

OPERATIONS SPECIALIST | Ti Fluids | Tallassee, AL | April 2023 – June 2025

• Oversaw day-to-day plant operations, coordinating team activities and resources to ensure efficient workflow and meet production targets.
• Supported Lean manufacturing and 5S principles to improve workplace organization, efficiency, standardization, and overall operational flow.
• Identified process inefficiencies and collaborated across plant functions to implement improvements, enhancing operational consistency and effectiveness.
• Coordinated team activities and delegated tasks based on priorities, deadlines, and operational requirements.
• Developed and maintained Work Instructions and Work Standards, ensuring adherence to standardized processes and facilitating consistent employee practices.
• Created, updated, and maintained Work Instructions and Work Standards, supporting standardized processes and consistent employee practices.
• Managed plant document control, ensuring operational procedures and records remained accurate, organized, current, and accessible.

QUALITY CONTROL INSPECTOR | James Hardie | Prattville, AL | November 2021 – April 2023

• Inspected incoming and outgoing materials and finished products to ensure quality, accuracy, and compliance with specifications.
• Identified defects and process issues early to minimize production disruptions and support consistent manufacturing standards.
• Collaborated with production and supervisory teams to identify root causes of recurring issues and support corrective actions.
• Documented inspection results and communicated discrepancies accurately to production and supervisory teams.
• Supported continuous improvement efforts by identifying opportunities to improve quality, efficiency, and process consistency.
• Recognized areas for quality improvement within production processes.