Callie Ragsdale
Alvarez & Family Inc
Ukiah,CA
2
Languages
10
years of professional experience
Dynamic business owner with a proven track record at Alvarez & Family Inc, excelling in customer relations and financial management. Skilled in strategic planning and negotiation, I successfully enhanced profitability and fostered strong team collaboration, ensuring operational excellence and high-quality service delivery. Committed to achieving business objectives through effective leadership and problem-solving.
Work History
Secretary
- Organized and maintained confidential files and records for efficient access.
- Coordinated scheduling and logistics for meetings and district events.
- Assisted in preparing reports, correspondence, and documentation for administrative functions.
- Managed incoming calls and directed inquiries to appropriate personnel effectively.
OWNER
5 Years 3 Months- Managed the daily operations related to customer service, rental maintenance, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Negotiated contracts and agreements with tenants and real estate agents.
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
- Managed budgets effectively by accurately forecasting expenses and revenues.
- Built and maintained strong relationships at all levels of the organization.
- Identified problems, made decisions, and interpreted results.
- Analyzed financial data to ensure optimal profitability for the company.
- Hired skilled personnel to handle challenges and obligations of business.
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
- Organized and managed multiple teams of employees, ensuring that all tasks were completed on time and within budget.
- Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
- Drafted a business plan that outlined company goals and objectives.
- Business payroll & accounting for all employees
- Accounting/ invoices for all involved businesses
Campus Supervisor
9 Months- Supervised student behavior in common areas to ensure safety and compliance with school policies.
- Implemented conflict resolution strategies to mediate disputes among students effectively.
- Assisted in organizing school events, enhancing community engagement and participation.
- Conducted routine safety inspections of campus facilities, identifying potential hazards for timely resolution.
- Trained new staff on supervision protocols, promoting consistency in monitoring practices across campus.
- Developed positive relationships with students to encourage open communication and trust within the school community.
- Reduced incidents of vandalism by implementing preventative measures and working closely with the maintenance team.
- Enhanced campus safety by conducting routine patrols and monitoring security systems.
- Maintained thorough documentation of all reported incidents, allowing administration to track trends effectively over time and respond accordingly.
- Participated in weekly meetings with administration staff to discuss any security concerns, providing input on potential solutions.
- Managed visitor access on campus, verifying identification, issuing passes, and maintaining accurate records for accountability purposes.
- Evaluated current safety equipment''s functionality periodically so as it remains operational during emergencies.
- Supported student success by addressing behavioral issues and enforcing school policies consistently.
- Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
MEDICAL ASSISTANT
1 Year- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Scheduled appointments and maintained patient records.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
- Performed patient intake and assisted in patient care procedures.
- Triaged patients and performed vital checks for patient flow facilitation.
- Assisted in medical record keeping and filing, including patient registration and scheduling appointments.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies.
- Worked interdependently with other professionals to provide quality health care to patients.
- Obtained patient medical histories for inclusion in records.
- Monitored supply inventory for low stock and worked with staff to reorder.
- Assisted with minor surgical procedures such as suturing wounds or removing foreign bodies from skin surfaces following aseptic technique principles.
- Performed EKG testing under the direction of a cardiologist or other specialist.
- Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
- Helped prepare medical instruments and equipment.
- Maintained medical equipment and instruments according to established protocols.
MEDICAL ASSISTANT
1 Year 6 Months- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing.
- Greeted and logged in patients arriving at office and clinic.
- Showed patients to examination rooms and prepared for physician.
- Set up medical laboratory equipment.
- Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.
- Inventoried and order medical, lab., or office supplies, or equipment.
- Prepared and administered medications as directed by physician.
- Performed routine laboratory tests and sample analyses.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
- Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures.
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
- Scheduled appointments for patients.
- Obtained medical information and measured vital signs, weight, and height.
- Conducted physical examinations on patients with assistance from physicians or nurses.
- Arranged for hospital admissions for certain cases requiring more specialized care than what can be provided at an outpatient clinic.
- Delivered administrative support to medical practices, aiding in quality healthcare services.
- Transcribed dictated reports from physicians into electronic health records system accurately and efficiently.
- Provided patient education and post-visit care instructions to foster care continuum.
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
- Provided post-operative care instructions to patients after surgery or other medical procedures.
- Maintained inventory of sterile supplies used in exams or treatments throughout the office.
- Instructed patients on proper medication use and storage techniques based on doctor's orders.
- Educated patients about their conditions and treatments.
- Maintained medical equipment and instruments according to established protocols.
- Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
Education
CERTIFICATION IN MEDICAL ASSISTANT
Skills
Small business operations
Customer relations
Verbal and written communication
Relationship building
Business management
Operations management
Negotiation
Strategic planning
Project management
Staff management
Financial management
Staff hiring
Contract management
Human resources
Employee development
Crisis management
Profit and loss
Cash flow optimization
Customer service
Problem-solving
Multitasking
Problem-solving abilities
Reliability
Self motivation
Multitasking Abilities
Excellent communication
Professionalism
Decision-making
Organizational skills
Effective communication
Time management
Adaptability and flexibility
Teamwork and collaboration
Effective leader
Team leadership
Task prioritization
Scheduling
LANGUAGES
Spanish
Bilingual
Timeline
Secretary
Ukiah Unified District Office
08.2026 - CurrentRead More
Campus Supervisor
Ukiah High School
09.2025 - 06.2026Read More
OWNER
Alvarez & Family Inc
05.2021 - CurrentRead More
MEDICAL ASSISTANT
Adventist Health Ukiah Valley
04.2019 - 04.2020Read More
MEDICAL ASSISTANT
Ukiah Podiatry
05.2016 - 11.2017Read More
Mendocino County Office of Education
CERTIFICATION IN MEDICAL ASSISTANT
Read More