Callie Chiarella
Fort Myers,Florida
Summary
Proven Senior Client Coordinator with a track record of enhancing client satisfaction and maintaining detailed documentation at Professional Retail Services. Expert in time management and exceptional communication, I have established long-term relationships and improved service delivery by leveraging my detail-oriented mindset and strong organizational skills.
Overview
4
4
years of professional experience
Work History
Senior Client Coordinator
Professional Retail Services
04.2022 - Current
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Conducted regular reviews of ongoing projects, updating clients on progress and making adjustments as needed.
- Established long-term relationships with clients by consistently delivering exceptional service.
Client Service Representative
Legacy Group
03.2021 - 04.2022
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Education
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY06-2012
Skills
- Detail-oriented mindset
- Strong organization
- Time management expertise
- Exceptional communication
Languages
American Sign Language
Limited Working
Timeline
Senior Client Coordinator
Professional Retail Services
04.2022 - Current
Client Service Representative
Legacy Group
03.2021 - 04.2022
Associate of Arts - Liberal Arts And Sciences
Suffolk County Community College
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