Sara Madison McVey
North Bend,OH
Summary
Diligent Client Coordinator with proven ability to manage client relationships and coordinate project activities efficiently. Facilitated numerous successful client interactions, ensuring timely delivery of services and resolving issues promptly. Demonstrated expertise in communication and problem-solving to maintain high client satisfaction.
Overview
5
5
years of professional experience
Work History
Client Coordinator
Mulberry Builders
10.2023 - Current
- Work with clinical team to effectively manage daily client flow, providing communication and information to the appropriate individuals
- Maintain frequent communication with clients, passing along information to the appropriate department maintaining client satisfaction and administrative responsibilities
Client Coordinator
Bella Window Coverings LLC
08.2021 - 10.2023
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Keep records orderly and prioritize tasks with excellent organizational skills
Recreational Therapist
The Ridge Behavioral Health System
04.2020 - 09.2021
- Provided individual or group therapy, involving individualized assessment, treatment planning, treatment implementation and evaluation to restore, remediate or rehabilitate specific aspects of physical, cognitive, emotional or social functioning to assist patients/clients who have medical, psychiatric, developmental disabilities, substance abuse, sensory impairments or other disabling conditions to improve functioning and independence in life activities
- Develops a recreational therapy discharge plan, in collaboration with the patient/client, family, significant others, supervising physician and team members, when maximum improvement in recreational therapy treatment interventions is reached, additional treatment or aftercare is needed
Recreational Therapist
CedarHurst Senior Living Center
01.2020 - 08.2020
- Knowledge of human structures, physiology of human structures, mechanics of movement, lifecycle growth and development, psychological functioning, pathology in psychological functioning, cognitive learning and motor learning that contribute to health and human functioning
- Provided individual or group therapy, involving individualized assessment, treatment planning, treatment implementation and evaluation to restore, remediate or rehabilitate specific aspects of physical, cognitive, emotional or social functioning to assist patients/clients who have medical, psychiatric, developmental disabilities, substance abuse, sensory impairments or other disabling conditions to improve functioning and independence in life activities
Education
Bachelor of Science - Therapeutic Recreation
EASTERN KENTUCKY UNIVERSITY
Richmond, KY05.2019
Skills
- Customer service
- Telephone and email etiquette
- Strategic Planning
- Issue resolution
- Strong work ethic
- People-oriented
- Detail-oriented mindset
- Strong organization
References
Upon Request
Timeline
Client Coordinator
Mulberry Builders
10.2023 - Current
Client Coordinator
Bella Window Coverings LLC
08.2021 - 10.2023
Recreational Therapist
The Ridge Behavioral Health System
04.2020 - 09.2021
Recreational Therapist
CedarHurst Senior Living Center
01.2020 - 08.2020
Bachelor of Science - Therapeutic Recreation
EASTERN KENTUCKY UNIVERSITY
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