CAMIKA CAUDLE
Brooklyn,NY
Summary
As an experienced customer service professional with 10 years of creating exceptional customer experiences, I am seeking a position where I can utilize my outgoing personality and extensive knowledge to help to build a strong rapport and foster a sense of community.
Dynamic professional with extensive experience in client coordination and team leadership. Skilled in training staff on service protocols and ensuring seamless client experiences. Aiming to leverage customer service expertise to drive operational excellence.
Overview
9
9
years of professional experience
Work History
Client Coordinator
Bandfield Pet hospital
Brooklyn
12.2023 - 11.2025
- Coordinated client communications to ensure seamless appointment scheduling and follow-ups.
- Assisted veterinarians in managing patient records and documentation accurately.
- Facilitated pet admission and discharge processes for clients and their animals.
- Developed relationships with clients to enhance service satisfaction and loyalty.
- Trained new staff on client service protocols and operational best practices.
Bartender
Westville Dumbo & Wall Street
Brooklyn
01.2021 - 07.2024
- Create a warm and inviting atmosphere to establish a loyal customer base and drive repeat business
- Offer customer support by addressing menu questions, proposing tailored suggestions, and processing orders
- Skillfully craft cocktails and beverages to meet customer demands
- Direct the bar back to continuously restock, clean, and maintain the bar in order to ensure customer satisfaction and maintain ongoing adherence to health codes
Café Manager & Bartender
ERVS
Brooklyn
01.2018 - 01.2021
- Hired, supervised, trained, and provided feedback to new bartenders and staff to ensure they were meeting performance standards
- Inspected dining and serving areas to ensure cleanliness, proper setup, and health code compliance and communicated with staff and management to address any concerns or issues
- Ensured the café and bar was fully stocked with all necessary supplies, managed the inventory and requisitioned liquors, mixers, and supplies as needed
- Created signature cocktails emphasizing flavors to enhance individual customer experiences
Barista & Cashier
Starbucks
Brooklyn
01.2017 - 01.2020
- Crafted specialty coffee beverages and fulfilled customer orders
- Handled cash and credit card transactions
- Addressed customer complaints effectively while maintaining high-quality service
Education
HIGH SCHOOL DIPLOMA -
CROWLEY HIGH SCHOOL
CROWLEY, TXSkills
- Computer literacy
- Leadership
- Communication
- Customer service
- Order assembly
- Patient record management
- Appointment scheduling
- Client service protocols
- Training new staff
- Customer support
- Problem solving
Timeline
Client Coordinator
Bandfield Pet hospital
12.2023 - 11.2025
Bartender
Westville Dumbo & Wall Street
01.2021 - 07.2024
Café Manager & Bartender
ERVS
01.2018 - 01.2021
Barista & Cashier
Starbucks
01.2017 - 01.2020
HIGH SCHOOL DIPLOMA -
CROWLEY HIGH SCHOOL