Callie Fox
Richmond,VA
Summary
Proven Food and Beverage Attendant with a track record of enhancing customer satisfaction through exceptional service and staff leadership. Skilled in food safety and teamwork, adept at maintaining high hygiene standards and improving service efficiency. Excelled in reducing wait times and training new staff, demonstrating reliability and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Great Wolf Lodge
06.2024 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained a clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
Hostess/Server
Bay Haven Grille
09.2021 - 08.2024
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
No Degree - Marketing
Virginia Commonwealth University
Richmond, VA05-2028
High School Diploma -
Gloucester High School
Gloucester, VA06-2024
Skills
- Food safety
- Kitchen support
- Customer service excellence
- Reliability and punctuality
- Teamwork and leadership
- Adobe creative suite
- Image editing
- Logo creation
- Video editing
- Graphic design
- Social media design
Timeline
Food and Beverage Attendant
Great Wolf Lodge
06.2024 - Current
Hostess/Server
Bay Haven Grille
09.2021 - 08.2024
No Degree - Marketing
Virginia Commonwealth University
High School Diploma -
Gloucester High School
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