Callie Gordon-Goldsmith
Warsaw,IN
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 4+ years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Care Specialist II
Legrand AV
06.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Verified accuracy of customer account information and updated when necessary.
- Took ownership of customers issues to follow problems through to resolution.
- Provided customers with detailed information on company products, services and materials.
Certified Nursing Assistant
Rosewood Staffing
02.2022 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Patient Care Technician
Parkview Regional Medical Center
05.2020 - 03.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Silkscreen Operator
Paragon Medical
07.2018 - 03.2020
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN08.2026
High School Diploma -
Fairfield Jr-Sr High School
Goshen, IN06.2014
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Certification
- CNA - Certified Nurse Assistant
Timeline
Customer Care Specialist II
Legrand AV
06.2022 - Current
Certified Nursing Assistant
Rosewood Staffing
02.2022 - Current
Patient Care Technician
Parkview Regional Medical Center
05.2020 - 03.2021
Silkscreen Operator
Paragon Medical
07.2018 - 03.2020
Associate of Science - Nursing
Ivy Tech Community College of Indiana
High School Diploma -
Fairfield Jr-Sr High School
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