Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Callie Hockenbury

Phoenix,AZ

Summary

Sales associate with excellent communication skills to work effectively in fast-paced environments. Works well independently or with others as part of dedicated team. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Brand Ambassador (Sales Associate)

American Eagle Outfitters, Inc
06.2021 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Concessions Cashier

Aramark
10.2023 - Current
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Improved customer satisfaction by providing efficient and friendly service at the concession stand.
  • Maintained cleanliness of the concession area, adhering to health and safety regulations.
  • Collaborated with team members to ensure smooth operations during high-volume periods.
  • Contributed to a welcoming environment by greeting customers warmly upon arrival at the concession stand.
  • Implemented effective communication techniques for seamless coordination between team members during peak times.
  • Utilized keen attention-to-detail when taking orders from customers over the counter, reducing potential errors significantly.

Education

No Degree - Bachelors of Arts in Psychology

University of Arizona
Tucson, AZ
05.2025

High School Diploma -

Desert Vista High School
Phoenix, AZ
05.2022

Skills

  • Guest Relations
  • Adaptability and Flexibility
  • Multitasking and Organization
  • Cash Register Operations
  • Food Running
  • Collaboration and Teamwork
  • Independent work
  • Reliable and Punctual
  • Policy and Procedure Adherence
  • Problem-Solving Skills

Activities

National Honors Society (2020-2022) 

  • Volunteer with peers and establishing a connection with my community.

Bring Change 2 Mind (2021-2022) 

  • Club that focuses on bringing awareness to mental health and extinguishing negative stigma around it.

Saint Mary's Food Bank 

  • Packaging food kits for families, teachers, students, veterans and more.

Service Trip to Mexico (Spring 2022) 

  • Helped with a spa day at a women's rehab center, worked with children at an orphanage, and renovated the orphanage.

Tucson Street Medicine 

  • Community outreach club that provides homeless individuals in Tucson with medical care and heath education.

Honors Service Club 

  • Community service club at the U of A.


Timeline

Concessions Cashier

Aramark
10.2023 - Current

Brand Ambassador (Sales Associate)

American Eagle Outfitters, Inc
06.2021 - Current

No Degree - Bachelors of Arts in Psychology

University of Arizona

High School Diploma -

Desert Vista High School

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Callie Hockenbury