Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Pierce

West Bloomfield,MI

Summary

Highly motivated Aerie Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Aerie Sales Associate and Brand Ambassador

Aerie By American Eagle
03.2021 - Current


  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Arts - Social Work

Michigan State University
East Lansing, MI
05.2026

High School Diploma -

Walled Lake Central High School
Commerce Township, MI
06.2021

Skills

  • Problem-Solving Skills
  • Cash Handling
  • Professional Demeanor
  • Outgoing Personality
  • Guest Relations
  • POS System Operation
  • Money Handling
  • Exceptional Customer Service
  • Policy and Procedure Adherence

Timeline

Aerie Sales Associate and Brand Ambassador

Aerie By American Eagle
03.2021 - Current

Bachelor of Arts - Social Work

Michigan State University

High School Diploma -

Walled Lake Central High School

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Samantha Pierce