Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Starbucks
05.2021 - 08.2023
Sales Associate
Grandma's Bakery
10.2020 - 05.2021
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.