Callie Owensby
Beef O’ Brady’s
Port Charlotte,FL
1
Certification
6
years of professional experience
Communications student with a lifelong interest in marine animals, conservation, and public engagement. Seeking to combine communication and marketing skills with hands-on conservation work and mission-driven outreach. Brings several years of fast-paced customer service experience, strong interpersonal communication, reliability, teamwork, and comfort working with the public.
Work History
Server
3 Years 5 Months- Provided attentive, accurate service in fast-paced environment, effectively communicating with guests and coordinating with team members.
- Handled multiple priorities, processed payments accurately, and ensured an organized, welcoming guest environment.
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on menu items, service standards, and operational procedures.
Customer Service Associate
10 Months- Resolved customer questions and concerns, ensuring a positive, solutions-focused experience.
- Trained new team members on procedures and service expectations, while preparing beverages and accurately handling register transactions.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring accuracy in transactions and balancing daily sales reports.
- Trained new associates on service protocols, enhancing team performance and customer satisfaction.
Hostess / Cashier / Busser
1 Year- Coordinated guest flow during busy periods, partnering with servers and kitchen staff to ensure seamless service.
- Maintained knowledge of menu items and promotions to clearly answer guest questions and assist with selections.
- Coordinated with kitchen staff to communicate special requests and dietary needs.
- Trained new hostesses on customer service standards and operational procedures.
Jewelry Associate
10 Months- Cultivated client relationships through active listening, clear communication, and tailored recommendations, enhancing customer satisfaction.
- Ensured inventory accuracy while completing ongoing product training to support sales team knowledge and service quality.
- Oversaw daily jewelry operations, ensuring high standards in customer service and product quality.
- Developed visual merchandising displays to enhance store aesthetics and attract customer interest.
Education
High School Diploma - Communications - College Studies
High School Diploma
Skills
Cash/POS Systems
Team Collaboration
Training New Team Members
Organization
Outdoor activities
Computer & Productivity Software
Payment Processing
Strong work ethic
Outdoor Work
English
Certification
- Do The Right Thing Award | Charlotte County | January 2019
- Recognized for going above and beyond expectations and demonstrating positive character and responsibility.
Interests
Marine Animals & Conservation:
Lifelong interest in marine animals
ocean ecosystems
and marine conservation. Passionate about learning more about marine life and the ways education
conservation
and public awareness can help protect animals and their natural environments.
Photography & Cinematography:
Passionate about photography and cinematography
particularly capturing wildlife
nature
the ocean
and meaningful moments through visual storytelling. Interested in using creative media to educate people
build emotional connections with wildlife
and bring greater attention to conservation efforts.
Conservation Communication & Storytelling:
Interested in combining my Communications and marketing education with my passion for marine conservation. I am especially drawn to the way photography
video
social media
and storytelling can make scientific and conservation work understandable and meaningful to a larger audience.
Wildlife
Nature & the Outdoors:
Enjoy spending time outdoors
observing wildlife
exploring natural environments
and continuing to learn about animals and the ecosystems they depend on.
Timeline
Customer Service Associate
Wawa
08.2023 - 06.2024Read More
Server
Beef O’ Brady’s
03.2023 - CurrentRead More
Hostess / Cashier / Busser
Wings and Rings
08.2022 - 08.2023Read More
Jewelry Associate
Rick's Estate
06.2020 - 04.2021Read More
Charlotte Virtual Instruction Program
High School Diploma
Read More
Florida SouthWestern State College
High School Diploma from Communications - College Studies
Read More
ADDITIONAL BACKGROUND
Raised in a family with a strong tradition of public service. My father, Christopher Owensby, served four years in the U.S. Air Force and has served for many years as an officer with the Punta Gorda Police Department. His example helped shape my respect for service, responsibility, discipline, and contributing to the community.