Callie Meadows
Oshkosh,WI
Summary
Dynamic and dedicated professional with extensive experience at Nicole Ricketts, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through effective complaint resolution and upselling techniques, contributing to increased referrals. Strong team collaborator with a keen attention to detail, ensuring a welcoming dining environment and high-quality service.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Waitress
Nicole Ricketts
05.2020 - 08.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
In Shop Worker
Jimmy John's
11.2024 - 05.2025
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining an inviting atmosphere for customers by keeping the dining area clean, well-stocked, and organized at all times.
- Prepared high-quality food items consistently, adhering to strict safety and sanitation standards.
- Assisted co-workers during busy periods by taking over tasks on an as-needed basis, exemplifying adaptability and teamwork.
- Supported store management in implementing marketing strategies that resulted in increased foot traffic.
- Managed inventory levels through regular stock checks and timely reordering of supplies, reducing waste and maintaining optimal stock availability.
- Provided constructive feedback on menu offerings based on customer preferences which led to menu improvements.
- Consistently met or exceeded daily performance goals by working efficiently as part of a team-driven environment.
- Handled cash transactions accurately, contributing to the financial integrity of the business.
- Communicated clearly with co-workers when delegating tasks or requesting assistance, fostering teamwork and collaboration within the shop environment.
- Displayed excellent multitasking abilities by handling multiple orders simultaneously without compromising quality or accuracy.
- Adhered to all company policies and procedures while displaying a strong work ethic and personal accountability.
Education
Bachelor - Business
UW Oshkosh
Oshkosh, WI05-2029
High School Diploma -
North Knox Highschool
Bicknell, IN05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Handling complaints
- Payment processing
- Memory retention
- Complex Problem-solving
- Order accuracy
- Accurate money handling
- Complaint resolution
- Active listening
- Time management
- Menu memorization
- Performance improvement
- Supply restocking
- Relationship management
- Upselling techniques
- Sales techniques
- Upselling
- Point of sale operation
Timeline
In Shop Worker
Jimmy John's
11.2024 - 05.2025
Waitress
Nicole Ricketts
05.2020 - 08.2025
Bachelor - Business
UW Oshkosh
High School Diploma -
North Knox Highschool
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