Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callie Pisarik

Zebulon,NC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Belk Department Store
09.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Hostess Manager

Chicos Mexican Grill
10.2022 - 09.2023
  • Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
  • Streamlined reservation process for increased efficiency and improved guest experience.
  • Mentored hostess team members, fostering professional growth and strong teamwork.
  • Increased table turnover rate by effectively managing seating arrangements and guest flow.

Education

Associate of Arts - Creative Writing

Wake Technical Community College
09.2026

Skills

  • Data Entry
  • Complaint Resolution
  • Consultative Sales
  • Data Collection
  • Product Knowledge
  • Call Management
  • Scheduling
  • Problem-Solving Abilities
  • Conflict Resolution
  • Delivery Scheduling
  • Team Development
  • Staff Training

Timeline

Customer Service Representative

Belk Department Store
09.2023 - Current

Hostess Manager

Chicos Mexican Grill
10.2022 - 09.2023

Associate of Arts - Creative Writing

Wake Technical Community College
Callie Pisarik