Callie Sutphin
Lawrenceburg,TN
Summary
Detail-oriented professional with a strong foundation in retail and customer service. Known for delivering exceptional customer assistance and training new associates on store policies. Ready to leverage problem-solving skills to improve operational efficiency and customer experiences. Vast knowledge on POS and handling cash.
Overview
8
8
years of professional experience
Work History
Fashion Associate
Walmart
Lawrenceburg, Tennessee
01.2022 - Current
- Ensured inventory accuracy and availability through collaboration with team members.
- Trained new associates on store policies and customer service standards.
- Responded promptly to customer inquiries via phone or email.
- Collaborated with other associates to ensure customer satisfaction.
- Created visually appealing clothing displays to effectively promote new items.
- Managed returns and exchanges professionally, upholding company policies and enhancing customer experience.
Cashier
Bargain Hunt
Lawrenceburg, Tennessee
08.2021 - 01.2022
- Assisted customers with inquiries, enhancing their shopping experience through accurate product information.
- Processed cash, credit, and debit transactions efficiently, ensuring compliance with company procedures.
- Collaborated with team members to optimize store operations during peak hours, contributing to a seamless customer experience.
- Executed various tasks as directed by management to support daily operations.
- Stocked shelves with merchandise to maintain inventory levels.
Caregiver
Country Cottage
Lawrenceburg, Tennessee
04.2021 - 05.2021
- Assisted residents with daily living activities and personal care needs to promote comfort and dignity.
- Provided companionship and emotional support to foster positive relationships and enhance resident well-being.
- Maintained a clean and safe environment for residents at all times.
- Assisted residents with bathing, dressing, and personal care in a compassionate manner.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals while monitoring safety to ensure a secure environment.
- Followed safe lifting and transferring techniques to transport residents.
Cashier
Walmart
Lawrenceburg, Tennessee
03.2018 - 04.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions with high accuracy, ensuring smooth checkout experience.
- Trained new cashiers on checkout procedures and customer service techniques.
- Executed daily recovery tasks to maintain clean and organized checkout areas, enhancing customer satisfaction.
- Collaborated with front-end staff to provide customer assistance.
Education
High School Diploma -
Sprayberry High School
Marietta, GA05-2014
Skills
- Fashion retail
- Sales experience
- Customer assistance
- Stock replenishment
- Order fulfillment
- Transaction handling
- Accurate cash handling
- Cash handling
- Liquor regulations and compliance
- ID verification
- Attention to detail
- Team collaboration
- Clear communication
- Verbal and written communication
- Problem solving
- Decision-making
- Dependability and reliability
- Money handling
Timeline
Fashion Associate
Walmart
01.2022 - Current
Cashier
Bargain Hunt
08.2021 - 01.2022
Caregiver
Country Cottage
04.2021 - 05.2021
Cashier
Walmart
03.2018 - 04.2021
High School Diploma -
Sprayberry High School