Callie Weber
McCracken,KS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
City Treasurer
City of McCracken
McCracken, KS
07.2025 - Current
- Monitored cash flow and maintained accurate records of municipal revenues and expenditures.
- Developed efficient processes for processing invoices and payments to vendors.
- Provided support during annual audits by organizing documentation and responding to inquiries.
- Maintained accurate records of all city funds, ensuring transparency and accountability in financial management.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Developed annual budget proposals through collaboration with department heads to align financial goals.
House Cleaner
Self-employeed
McCracken, KS
04.2024 - Current
- Delivered thorough cleaning services in residential homes, ensuring high standards of cleanliness and organization.
- Developed customized cleaning plans based on individual client needs and preferences for optimal satisfaction.
- Built strong client relationships through consistent communication, resulting in repeat business and referrals.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Managed inventory of cleaning supplies, ensuring adequate stock levels and timely reordering when necessary.
Customer Service Representative
Len Lyall Chevrolet Body Shop
Aurora, CO
07.2022 - 06.2023
- Resolved customer inquiries regarding vehicle repairs and services, ensuring satisfaction and retention.
- Coordinated service appointments and managed scheduling to optimize shop efficiency.
- Trained new team members on customer service protocols and software systems used in the shop.
- Monitored service quality standards, addressing issues proactively to uphold company reputation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded proactively and positively to rapid change.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Cross-trained and provided backup support for organizational leadership.
- Identified and resolved discrepancies and errors in customer accounts.
Education
GED -
Front Range Community College
Westminster, Colorado, COSkills
- Data entry
- Attention to detail
- File management
- Independent worker
- Administrative support
- Professional and mature
- Adaptability and flexibility
- Numerical data entry
- Typing accuracy
- Office administration
- Accuracy and attention to detail
Timeline
City Treasurer
City of McCracken
07.2025 - Current
House Cleaner
Self-employeed
04.2024 - Current
Customer Service Representative
Len Lyall Chevrolet Body Shop
07.2022 - 06.2023
GED -
Front Range Community College