Callista Stokes
Elburn,IL
Summary
Adaptable service professional with a background in food service and office administration. Known for positive guest engagement, conflict resolution, and reliable front-desk support, with experience managing orders, payments, calls, and confidential records to keep operations efficient.
Overview
2
2
years of professional experience
Work History
Server
Twin Peaks
Algonquin, Illinois
06.2026 - Current
- Greeted Twin Peaks guests and guided them through menu selections.
- Took food and beverage orders accurately and communicated requests to kitchen staff.
- Delivered dishes and drinks promptly to tables throughout Twin Peaks service areas.
- Coordinated with bartenders and hosts to support smooth Twin Peaks operations.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Barista/Cocktail Server
Uptown Lounge
Chicago, Illinois
08.2025 - 05.2026
- Greeted guests and delivered friendly counter service in fast-paced lounge settings.
- Prepared espresso drinks and specialty beverages for Uptown Lounge guests.
- Operated POS system and processed cash, card, and mobile payments.
- Monitored espresso machines and brewing equipment for proper operation.
- Restocked cups, syrups, milk, and coffee supplies during busy periods.
- Assisted team members with drink orders, opening duties, and closing cleanup.
Receptionist
Block Advisors
Lincolnwood, Illinois
12.2024 - 04.2025
- Greeted clients at Block Advisors tax office with professional front-desk service.
- Answered incoming calls and routed tax inquiries to appropriate team members.
- Scheduled client appointments using Block Advisors office calendar systems.
- Filed confidential client records following Block Advisors privacy procedures.
Education
Bachelor of Arts - Criminology
DePaul University
Chicago, IL06-2027
Skills
- Criminal justice
- Research methods
- Report writing
- Case analysis
- Interview techniques
- Conflict resolution
- Customer service
- Office administration
- Positive and professional
- High volume dining
- Point of sale (POS) system operations
- Guest engagement
Accomplishments
- Deans List
- Junior Chapter Management Committee- Director of Special Events
Affiliations
- Delta Gamma Eta Pi Chapter
- Hellenic Student Association
Timeline
Server
Twin Peaks
06.2026 - Current
Barista/Cocktail Server
Uptown Lounge
08.2025 - 05.2026
Receptionist
Block Advisors
12.2024 - 04.2025
Bachelor of Arts - Criminology
DePaul University