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Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Considerable experience working in a customer service environment, with great ability dealing directly with service providers, the public in person, and staff by email, mail, and over the phone inquiries.Experienced and proficient using computerized software programs, such as Microsoft Word, PowerPoint and Excel, with outstanding data entry and keyboarding skills focusing on accuracy, able to format text tables, spreadsheets and mail merging.Considerable experience performing various clerical duties, with great ability receiving payments, typing correspondence, processing various applications.Great ability to set up and maintain various manual and computerized filing system with large volume of information.Ability to handle detailed work, focusing on accuracy, and work independently to complete tasks with minimal supervision.Considerable mathematical ability to compile statistical summaries and able to balance accounting documents.Knowledge of standard office practices and procedure, including but not limited to the City of Toronto procurement processes.Outstanding interpersonal skills with ability to communicate effectively, in writing and orally, and have developed great relationship with internal staff and external clients.Excellent organizational skills, ability to work co-operatively within a team environment with shared work tasks.Extensive experience to organize, plan and manage a high volume of work, while meeting tight deadlines, and able to complete diverse tasks simultaneously.Excellent proven problem solving and decision-making skills, demonstrated ability to handle and resolve situations, utilizing knowledge of policies, procedures and practices.Ability to support the Toronto Public Service values ensuring a culture of equity, diversity and respectful workplaces.Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Driven and ambitious customer service professional with a proven track record of delivering exceptional customer experiences. Adept at problem-solving, conflict resolution, and building rapport with clients. Polite and professional customer service agent successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Proficient customer service agent with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker. Knowledgeable Call Center Representative (customer service agent) with experience assisting medicaid customers. Accomplished in recording accurate information while exceeding customers' expectations in high-volume call center. Gifted in keeping sensitive and confidential information private. 

A highly organized and hard-working individual looking for a responsible position to gain practical experience.

Positive and customer-focused, with excellent communication skills and knack for problem-solving. Understanding of basic membership processes and adept at handling customer inquiries and administrative tasks. Committed to enhancing member satisfaction and contributing to positive team environment.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Callum Lucas

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Customer Service Associate

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Diploma - Hospitality/Graphic Design

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Customer Service Associate

Host

Diploma - Hospitality/Graphic Design

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