Calvin Brand
Highland Springs,VA
Summary
Detail-oriented IT professional seeking to transition into business banking. Experienced in troubleshooting, system support, and collaborating with users to resolve issues. Strong analytical mindset with the ability to learn new systems quickly and support client needs. Motivated to build skills in financial services and relationship management.
Overview
1
1
year of professional experience
Work History
IT Specialist
AG3 Technology Solutions
01.2024 - 02.2025
- Provided client-focused technical support in a fast-paced consulting environment, ensuring timely resolution of user issues.
- Assisted in analyzing business processes and identifying opportunities to improve operational efficiency.
- Supported project execution by gathering requirements, tracking progress, and Meeting deadlines.
- Collaborated with cross-functional teams to deliver solutions aligned with client needs.
- Maintained detailed documentation and ensured compliance with internal and client standards.
IT Specialist
Chenega Corporation
06.2024 - 12.2024
- Provided analytical and technical support for government and commercial programs.
- Gathered and analyzed data to support operational and business decision-making.
- Coordinated with internal teams to deliver IT, cybersecurity, and program support services.
- Assisted in improving system performance and identifying efficiency opportunities.
Education
HS Dipolma -
Highland springs HS
Henrico, VASkills
- Customer Support
- Relationship Building
- Problem Solving
- Analytical Thinking
- Communication
- Client Interaction
- Data Accuracy
- System Navigation
- Risk Awareness
- Confidential Data Handling
- Process Improvement
- Task Management
- Technical Troubleshooting
- Adaptability
- Continuous Learning
Professional Achievements - Military Experience
Information Technology Specialist (Specialist – E-4), U.S. Army (Active Duty & Reserves), 2017-01-01, 2024-12-31, Supported secure systems and communications in high-pressure environments., Troubleshot technical issues and ensured system reliability., Followed strict security protocols in handling sensitive information., Demonstrated discipline, teamwork, and accountability.
Timeline
IT Specialist
Chenega Corporation
06.2024 - 12.2024
IT Specialist
AG3 Technology Solutions
01.2024 - 02.2025
HS Dipolma -
Highland springs HS