Proficient in problem solving skills while also being adaptable, analytical and skilled in performing administrative tasks.
Overview
7
7
years of professional experience
Work History
Collections Manager
ILex Asset Recovery Group
06.2024 - 09.2024
Supervised staff of collectors, monitoring phone calls and letters
Trained and mentored new employees on collection methods, documentation requirements and performance strategies
Accessed credit records to evaluate customer credit histories
Worked with legal resources and recovery teams to manage default issues
Documented interactions in computer database and updated information
Was responsible for UCC filings and judgment notices
Freelance Tester
UTest
07.2023 - 09.2023
Testing out products
Giving professional feedback
Assisted others
Sales Manager
Bainbridge Market
03.2021 - 06.2023
Leadership roles in the company
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Achieved sales goals and service targets by cultivating and securing new customer relationships
Collaborated with upper management to implement continuous improvements and exceed team goals
Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Former Campaigner for the Homeless
Saint Brendan Church
07.2017 - 05.2018
Donator to activist programs
Cared for the elderly
Education
BBA - Operations Management And Consulting
City University of New York, Bernard M. Baruch College
New York, NY
05.2025
Technology -
High School of Computers And Technology
New York, NY
06.2021
Skills
Negotiation
Microsoft PowerPoint
Bilingual fluency in Spanish
Time management
Microsoft Office
Microsoft Excel
Leadership Experience
Dedication
Script writing
Corporate finance
Collections tracking
Performance tracking
Staff training
Sales management
Cold calling skills
Friendly, positive attitude
Teamwork and collaboration
Personal Self
Soccer team captain
3 time MVP
13 time soccer champion
30 time soccer medalist
Bayern Munich Fan
Timeline
Collections Manager
ILex Asset Recovery Group
06.2024 - 09.2024
Freelance Tester
UTest
07.2023 - 09.2023
Sales Manager
Bainbridge Market
03.2021 - 06.2023
Former Campaigner for the Homeless
Saint Brendan Church
07.2017 - 05.2018
BBA - Operations Management And Consulting
City University of New York, Bernard M. Baruch College
Technology -
High School of Computers And Technology
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