Calvin Daily
Tampa,FL
Summary
Highly motivated, enthusiastic, and driven safety aviation professional with extensive experience in customer relationship management and community engagement. Recognized for strong collaborative skills and a commitment to delivering exceptional service and communication skills. Expertise in managing high-pressure environments with operational efficiency and professionalism, along with a positive mindset.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Frontier Airlines
05.2022 - Current
- Provides exceptional customer service within a fast-paced, multitask environment, including effective listening skills and anticipating needs of customers.
- Efficiently collaborates within a teamwork setting to ensure high quality hospitality, monitor safety concerns, and guarantee completion of time sensitive operational needs.
- Utilizes situational awareness skills to assess consistent safety onboard the aircraft.
- Representing Frontier in upholding the culture of caring by approaching every situation with professionalism and drive to provide customers with understanding, effective communication, high quality service, and conflict resolution.
Community Relations Coordinator
Keiser University
Fort Myers, FL
10.2018 - 11.2020
- Sole regional liaison between Keiser University and the SWFL community, initiating and organizing weekly information sessions and campus events to build brand recognition.
- Maintaining communication with over 20 regional high schools
- Oversaw and conducted marketing campaigns aimed at engaging high school students and community partners to recruit applicants, resulting in an increase of Keiser’s application pool by 85%.
- Facilitated workshops, utilizing highly effective, enthusiastic engagement strategies and communication skills, operating PowerPoint presentations to promote Keiser’s mission and serving local high school students with knowledge on higher education benefits.
Education
Bachelor of Science - Communication
Florida Gulf Coast University
Fort Myers, FL05-2018
Skills
- Emergency Management
- Customer Service
- Customer Relationship Management
- Conflict Resolution
- Operational Efficiency
- Event Coordination
- Team Collaboration
- Public Speaking
Timeline
Flight Attendant
Frontier Airlines
05.2022 - Current
Community Relations Coordinator
Keiser University
10.2018 - 11.2020
Bachelor of Science - Communication
Florida Gulf Coast University