CALVIN FERGUSON
Waverly
Summary
Dedicated and results-driven professional with a strong background in the janitorial field. Known for focus and determination, eager to demonstrate skills and contribute to a team. Passionate about delivering high-quality work and exceeding expectations, excited about opportunity to make a positive impact in a new role.
Overview
12
12
years of professional experience
Work History
Sales Representative
Thrifty Nifty
03.2018 - 07.2022
- Led store operations, ensuring compliance with company policies and standards.
- Trained and mentored staff, fostering a high-performance culture and improving team efficiency.
- Developed staff schedules, balancing labor costs while meeting customer service demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
Janitorial Worker
Mall of America
08.2015 - 05.2019
- Oversaw daily cleaning operations to ensure high cleanliness standards across multiple facilities.
- Trained and mentored new staff on effective cleaning techniques and safety protocols.
- Utilized industrial cleaning equipment, ensuring proper maintenance and safe operation at all times.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
Overnight Stocker
Target
03.2010 - 02.2015
- Oversaw nightly inventory replenishment, ensuring product availability and organization.
- Collaborated with team members to streamline stock processing and improve efficiency.
- Implemented safety protocols during restocking processes, enhancing workplace safety standards.
- Trained new staff on proper handling techniques for merchandise and equipment usage.
- Maintained cleanliness and organization of stock areas to facilitate efficient operations.
- Assisted in the setup of promotional displays, increasing product visibility and sales potential.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
High School - Business Management
Walter Maginnis High School
Red Wing, MN01.2002
Skills
- Strong customer service
- Dedicated professional
- Trustworthy team member
- Interpersonal communication skills
Section name
- Target
- Hard Worker
- Dependability: Proven reliability in previous roles.
Timeline
Sales Representative
Thrifty Nifty
03.2018 - 07.2022
Janitorial Worker
Mall of America
08.2015 - 05.2019
Overnight Stocker
Target
03.2010 - 02.2015
High School - Business Management
Walter Maginnis High School
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