Calvin Fernandez
Delano,CA
Summary
Resourceful individual trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
10
10
years of professional experience
Work History
Center Supervisor
Biolife Plasma Services
Bakersfield, CA
06.2022 - 01.2025
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Alternate Center Leadership (ACL)
Grifols Biomat USA
Bakersfield, CA
12.2018 - 06.2022
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Proposed or approved modifications to project plans.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Phlebotomy Trainer and Technician (1-2)
Grifols Biomat USA
Bakersfield, CA
12.2018 - 06.2022
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Assessed plasma collection machines for proper functionality.
- Collected specimen samples and transported to laboratory for processing.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Flushed intravenous lines with saline to prevent blockages.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Donor Center Technician (1-2) and Trainer
Grifols Biomat USA
Bakersfield, CA
12.2018 - 06.2022
- Mentored newly hired medical personnel in screening techniques and protocols.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Used finger stick methods to obtain blood from capillaries.
- Offered snacks and beverages to plasma donors to maintain proper sugar levels.
- Prepared patients for examination by properly obtaining vital signs, verifying referrals and taking detailed personal history.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Internship Student
Kaweah Delta Medical Center
Visalia, CA
08.2018 - 08.2018
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Participated in research to support goals and objectives of employer and assigned team.
- Supported various program activities, assisting with administrative tasks.
Campus Supervisor
Delano Joint Union High School District
Delano, CA
09.2017 - 07.2018
- Engaged closely with students to help each coordinate continuing education and career plans.
- Backed up instructors with class-related, administrative and student-specific problems.
- Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
- Addressed complaints head-on and initiated responses to facilitate prompt resolution.
- Prepared reports using academic or institutional data and information.
Recreation Associate
City of Delano
Delano, CA
05.2016 - 12.2016
- Helped participants enjoy activities while ensuring adherence to protocol.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Organized, led and promoted interest in recreational activities.
- Met with staff to discuss rules, regulations and work-related problems.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Supervised and coordinated work activities of personnel.
- Managed daily operations of recreational facilities.
Warehouse Employee
Railex
Delano, CA
06.2015 - 12.2015
- Lifted materials of varied weights on regular basis.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Prepared inventory for shipment by attaching tags and labels.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Operated forklifts to fill or empty overhead spaces.
- Generated warehouse shipping documents, packing lists and invoices.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers.
Education
State And National Phlebotomy License -
Tulare Adult School
Tulare, CA08.2018
Automotive Mechanics
North Kern Vocational Training Center
Delano, CA06.2013
High School Diploma -
Delano High School
Delano, CA06.2013
Skills
- Staff Development
- Project Management
- Performance Evaluations
- Team Leadership
- Teamwork and Collaboration
- Problem Resolution
- Team Building
- Work Planning and Prioritization
- Verbal and Written Communication
- Decision Making
- Customer Service
- Professional and Courteous
- Calm Under Pressure
- Negotiation and Conflict Resolution
Timeline
Center Supervisor
Biolife Plasma Services
06.2022 - 01.2025
Alternate Center Leadership (ACL)
Grifols Biomat USA
12.2018 - 06.2022
Phlebotomy Trainer and Technician (1-2)
Grifols Biomat USA
12.2018 - 06.2022
Donor Center Technician (1-2) and Trainer
Grifols Biomat USA
12.2018 - 06.2022
Internship Student
Kaweah Delta Medical Center
08.2018 - 08.2018
Campus Supervisor
Delano Joint Union High School District
09.2017 - 07.2018
Recreation Associate
City of Delano
05.2016 - 12.2016
Warehouse Employee
Railex
06.2015 - 12.2015
State And National Phlebotomy License -
Tulare Adult School
Automotive Mechanics
North Kern Vocational Training Center
High School Diploma -
Delano High School
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