Calvin Lau
San Francisco,CA
Summary
Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Relationship Banker
JP Morgan & Chase
06.2024 - Current
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Cultivated strong customer relationships by providing tailored advice and services.
Associate Banker
JP Morgan & Chase
09.2022 - 06.2024
- Executed a range of financial transactions, maintaining strict adherence to banking regulations and procedures for accuracy and compliance.
- Implemented best practices to optimize daily operations, contributing to heightened customer satisfaction and overall team success.
- Spearheaded weekly market branch calls as the designated OSAT Champion, fostering collaborative discussions to exchange insights and ideate innovative solutions for improved operational excellence.
Financial Specialist
UBS Financial Services
09.2021 - 09.2022
- Verified financial data and identified and made recommendations to prevent and correct financial and accounting errors and inconsistencies.
- Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
- Coordinated funding requirements with clients and drafted documents while analyzing, tracking and reporting data.
Education
Bachelor of Science - Business Administration
University of San Francisco
San Francisco, CA05.2020
Skills
- Products and Services Knowledge
- Cross-Selling and Partner Referrals
- Consumer Banking
- Customer Service
- Financial Institution Regulations
- Regulatory Compliance
Certification
Securities Industry Exam (SIE)
11/30/2022
Series 6
07/30/2024
Series 63
07/30/2023
CA Health and Life Insurance
07/30/2024
Languages
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Relationship Banker
JP Morgan & Chase
06.2024 - Current
Associate Banker
JP Morgan & Chase
09.2022 - 06.2024
Financial Specialist
UBS Financial Services
09.2021 - 09.2022
Securities Industry Exam (SIE)
11/30/2022
Series 6
07/30/2024
Series 63
07/30/2023
CA Health and Life Insurance
07/30/2024
Bachelor of Science - Business Administration
University of San Francisco
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