Summary
Overview
Work History
Skills
Affiliations
Certification
Timeline
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Calvin Lyde

The Bronx,NY

Summary

Dynamic and results-oriented professional with a proven track record in customer engagement and salesmanship, notably at The Mantolokin Group. Excelled in fostering client relationships, achieving top performer status through exceptional service and sales acumen. Skilled in cleanliness, teamwork, and multilingual proficiency, adept at enhancing customer experiences and operational efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Downtown Street Ambassador

Street Plus
01.2024 - 06.2024
  • Collaborated with law enforcement officials to report any suspicious activities or safety concerns in the area, ensuring public security.
  • Monitored parking meters and enforced parking regulations to maintain orderliness on downtown streets.
  • Streamlined communication between various stakeholders by attending meetings with city officials, business owners, and residents.
  • Improved downtown cleanliness by proactively removing litter and debris from streets and sidewalks.

Warehouse Forklift Operator

Stirrip Metal
07.2016 - 11.2023
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.

Sales Agent

The Mantolokin Group
05.2010 - 06.2016
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Skills

  • Cleanliness and hygiene
  • Data collection
  • Cultural awareness
  • Multilingual proficiency
  • Salesmanship
  • Strong interpersonal skills
  • Customer engagement
  • Teamwork
  • Quick learner
  • Customer service

Affiliations

Bronx ATC Alumni

Certification

Forklift Certified health life insurance

Timeline

Downtown Street Ambassador

Street Plus
01.2024 - 06.2024

Warehouse Forklift Operator

Stirrip Metal
07.2016 - 11.2023

Sales Agent

The Mantolokin Group
05.2010 - 06.2016

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Calvin Lyde