Calvin Ma
Boston,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Realtor
Marc Roos Realty
Boston
09.2020 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Negotiated, facilitated, and managed real estate transactions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Presented purchase offers to sellers for consideration.
Receptionist
Valley Medical Group
Amherst, MA
12.2019 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science - Public Health
University of Massachusetts Amherst
Amherst, MA05.2019
Skills
- Administrative Support
- Marketing Strategy Development
- Leasing and Sales
- Microsoft Office
- Sales Negotiation
- Cold Calling
- R
- SQL
Certification
- Data Analytics, Google & Coursera - Nov 2022
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Realtor
Marc Roos Realty
09.2020 - Current
Receptionist
Valley Medical Group
12.2019 - 09.2020
Bachelor of Science - Public Health
University of Massachusetts Amherst