Calvin Rogers
Mechanicsville,VA
Summary
Proactive and engaging, I leveraged my strong work ethic and customer service skills at The Grateful Grill and Target to enhance guest satisfaction and streamline operations. Known for my welcoming demeanor and ability to multitask, I consistently fostered positive experiences, contributing to a notable increase in guest retention as well as satisfaction.
Overview
2
2
years of professional experience
Work History
Greeter and Order Entry Specialist
The Grateful Grill
03.2024 - Current
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Fostered brief conversations while taking orders efficiently
Guest Advocate
Target
02.2023 - 10.2023
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
Education
High School Diploma -
Hanover High School
10307 Chamberlayne Rd05-2025
Skills
- Patience and composure
- Initiative and Self-motivation
- Team player mentality
- Welcoming demeanor
- Multitasking
- Customer Service
- Strong work ethic
- Reliability and punctuality
- Problem-solving
Timeline
Greeter and Order Entry Specialist
The Grateful Grill
03.2024 - Current
Guest Advocate
Target
02.2023 - 10.2023
High School Diploma -
Hanover High School
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