Sunday Ross
Atlanta,GA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Airline Passenger Assistant
Delta
12.2023 - 02.2025
- Reduced boarding and deplaning times through efficient wheelchair assistance and prompt communication with airline staff.
- Displayed flexibility in adapting to last-minute flight changes or other unexpected challenges while maintaining a calm demeanor and professional attitude.
- Expedited airport navigation for passengers by guiding them through security checkpoints, terminal transfers, and baggage claim areas.
- Contributed to on-time departures by efficiently assisting passengers in boarding and settling into their seats.
- Maintained a clean and orderly work environment around gates, ensuring optimal conditions for both passengers and fellow employees alike.
- Facilitated smooth travel for passengers with special needs, coordinating appropriate accommodations with flight crew.
Server
Chick Fill A
02.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Smoothie Maker
Smoothie King
08.2022 - 02.2023
- Collaborated with team members to optimize productivity during peak hours.
- Prepared and served juices and blended drinks.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
- Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
Electronics and Merchandise Cashier
Walmart
12.2021 - 08.2022
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Resolved customer complaints in professional and timely manner.
- Greeted customers and provided outstanding customer service.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
High School Diploma -
MAYS HIGH SCHOOL
Atlanta, GA05-2023
Skills
- Efficient multitasking
- Team player attitude
- Calm under pressure
- Adaptable to change
- Time management
- Friendly and outgoing
- Attention to detail
Timeline
Airline Passenger Assistant
Delta
12.2023 - 02.2025
Server
Chick Fill A
02.2023 - 11.2023
Smoothie Maker
Smoothie King
08.2022 - 02.2023
Electronics and Merchandise Cashier
Walmart
12.2021 - 08.2022
High School Diploma -
MAYS HIGH SCHOOL
Similar Profiles
Lucouis HodgesLucouis Hodges
Flight Attendant at DeltaFlight Attendant at Delta
Treshaun RobertsTreshaun Roberts
Aircraft Fueler at DeltaAircraft Fueler at Delta
Cabral RiceCabral Rice
CSA-Gate Agent at DeltaCSA-Gate Agent at Delta