Personable with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving. Focused on leveraging talents to positively impact others.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Online Reseller
Depop
Richland, WA
03.2021 - Current
Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
Responded to customer issues and resolved complaints by leveraging expert knowledge.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Managed financial tracking, inventory coordination and social media marketing.
Promoted products in online communities through online advertising.
Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Carried out day-day-day duties accurately and efficiently.
Pet Sitter
Kennewick, WA
07.2019 - 08.2019
Communicated professionally with pet owners via phone, email and text.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Fed and walked pets, cleaning up after pets indoors and outdoors.
Fed and watered animals and replaced dirty bedding and litter boxes.
Brought in mail and newspaper to maintain appearance of activity at client residence.
Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
Volunteer
Crossroads Foodbank
Portland, OR
07.2019 - 07.2019
Assisted with special events.
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Greeted visitors and answered questions about program, requirements and opportunities.
Coordinated food, clothing and household items for disadvantaged individuals and families.
Church Volunteer
Crossview Community Church
Kennewick, WA
06.2015 - 04.2016
Created engaging environment to foster sense of belonging for participants.
Taught and cared for children as young as six weeks old in church nursery.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; weekend, and holiday shifts.
Education
Some College (No Degree) - Business Administration
Washington State University Tri-Cities
Richland, WA
08.2021 - Current
Skills
Verbal and Written Communication
Adaptability and Dependability
Equipment Disinfection
Attention to Detail
Partnership Building
Customer Engagement
Timeline
Some College (No Degree) - Business Administration