Calvina Smith
Indianapolis,IN
Summary
Dedicated professional skilled in return authorization and shipping/receiving processes. Proven ability to manage inventory discrepancies and assist in training new team members. Eager to contribute to team success and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Returns Processor
Amazon
Indianapolis, IN
01.2023 - 03.2026
- Processed customer returns efficiently, ensuring compliance with return policies and procedures.
- Managed inventory by accurately recording 300 returned items in system.
- Assisted in training new team members on return processing protocols and safety standards.
- Collaborated with cross-functional teams to resolve customer issues related to return
Substitute Teacher
Parallel Education
Indianapolis, IN
03.2022 - 09.2022
- Adapted lesson plans to meet diverse student needs across various grade levels.
- Implemented classroom management techniques to maintain focus and engagement during lessons.
- Collaborated with teachers to assess student progress and provide tailored support.
- Assisted in the execution of school-wide events, promoting student participation and community involvement.
Education
High School Diploma -
Lawrence Central High School
Indianapolis, IN05-2015
Skills
- Return authorization
- Complaint handling
- Workplace safety
- Shipping and receiving
Timeline
Customer Returns Processor
Amazon
01.2023 - 03.2026
Substitute Teacher
Parallel Education
03.2022 - 09.2022
High School Diploma -
Lawrence Central High School