Summary
Overview
Work History
Education
Skills
Timeline
Barista

Cam Bogan

Founder/Idea Lab
El Paso,TX

Summary

Tech-savvy professional with a strong aptitude for implementing and managing technology solutions to enhance business processes. Proven track record of building and maintaining excellent customer relationships, ensuring client satisfaction through clear communication and tailored support. Skilled in project management, process optimization, and driving operational efficiency. Adept at identifying customer needs, solving complex problems, and delivering long-term value through consultative guidance and technology adoption. Collaborative and resilient, with a passion for leveraging technology to help businesses achieve their goals.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Founder (Volunteer Project)

Able IT
10.2023 - Current
  • Created a volunteer project providing one-on-one technology support to seniors and individuals with disabilities
  • Design tailored training programs, adapting to clients' needs and helping them become proficient with new technologies
  • Demonstrate strong communication skills by effectively guiding clients through complex technical issues.

Procurement Manager

Chambers & Associates
01.2021 - 09.2021
  • Directed procurement and operations for the company, managing multiple projects with strict deadlines
  • Implemented new workflows to streamline communication between contractors, vendors, and management, resulting in a 20% increase in operational efficiency
  • Leveraged problem-solving skills to address supply chain challenges and ensure project success.

Operations Manager

Safe Landings Aviation Services
09.2018 - 12.2020
  • Managed daily operations for a fast-paced aviation service provider, coordinating cross-departmental activities to ensure timely service delivery
  • Implemented process improvements that reduced operational delays and increased client satisfaction by 15%
  • Handled all HR, payroll, and compliance functions while maintaining strong relationships with clients and contractors.

Implementation/Technical Training Specialist

Leidos
Austin, TX
06.2017 - 09.2018
  • Led the deployment of a software-as-a-service (SaaS) at Veterans Affairs Hospitals, ensuring a seamless implementation process
  • Provided comprehensive training and ongoing support to hospital staff, addressing technical issues and questions
  • Managed project timelines, budgets, and client expectations, resulting in successful system rollouts across multiple facilities
  • Collaborated with cross-functional teams to ensure smooth coordination between departments, improving operational efficiency.

Education

Bachelor of Science -

Texas State University
San Marcos, TX

Master of Science - Biological Anthropology/Biological Research

University of Roehampton
United Kingdom
09.2008 - 01.2014

Skills

  • Project Management: Strong experience in managing complex implementation projects, ensuring timely delivery and adoption
  • Consultative Advisory: Skilled at identifying gaps and providing actionable recommendations to drive customer success
  • Customer Success: Dedicated to ensuring long-term customer success through consultative guidance and support
  • Training & Enablement: Adept at creating training materials and delivering onboarding sessions to enable successful software adoption
  • Stakeholder Engagement: Effective communicator, working closely with Finance, IT, Compliance, and other departments to align business processes with software solutions
  • Technical Proficiency: Knowledge of SaaS platforms, procurement processes, and business transformation strategies

Timeline

Founder (Volunteer Project)

Able IT
10.2023 - Current

Procurement Manager

Chambers & Associates
01.2021 - 09.2021

Operations Manager

Safe Landings Aviation Services
09.2018 - 12.2020

Implementation/Technical Training Specialist

Leidos
06.2017 - 09.2018

Master of Science - Biological Anthropology/Biological Research

University of Roehampton
09.2008 - 01.2014

Bachelor of Science -

Texas State University
Cam BoganFounder/Idea Lab