Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Cameron Brooks

Margate,FL

Summary

Dynamic Valet Manager at Eagle Parking with a proven track record in operational excellence and customer engagement. Skilled in problem-solving and stress management, I enhanced guest experiences and trained teams to deliver high-quality service. Committed to safety and efficiency, I proactively resolved issues to maintain service standards. I'm experienced with handling human interactions and resolving issues promptly. Utilizes communication and empathy to build strong relationships. I'm a detail-oriented individual with exceptional communication and project management skills. I have a good ability to handle multiple tasks effectively and efficiently in fast-paced environments. I like taking a proactive approach to identifying and addressing issues, with a large focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Valet Manager

Eagle Parking
05.2023 - Current
  • Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
  • Created a safe work environment by regularly reviewing safety procedures, conducting drills, and addressing any hazards promptly.
  • Enhanced overall guest experience by greeting guests warmly upon arrival, assisting with luggage, and providing local information as needed.
  • Trained new team members in proper valet procedures, ensuring consistent high-quality service.
  • Proactively addressed potential issues with staffing or equipment before they impacted service quality or customer satisfaction.

Baseball Umpire

Margate Sports Complex
01.2017 - 12.2022
  • Promoted good sportsmanship among players.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Fielded questions from athletes and coaches regarding specific scenarios and calls.
  • Promoted fair play by consistently enforcing baseball regulations throughout each match.
  • Resolved disputes between players and coaches, ensuring respectful communication and adherence to game rules.
  • Helped teach the game of baseball to young kids to learn to love, respect, and ultimately play the game of baseball the right way.

Education

No Degree -

Highlands Christian Academy
Deerfield Beach, FL

No Degree - Business

University of Fort Lauderdale
Fort Lauderdale, FL

High School Diploma -

Cardinal Gibbons High School
Fort Lauderdale, FL
05-2022

Skills

  • Operational procedures
  • Situational awareness
  • Problem-solving skills
  • Stress management
  • Effective multitasking abilities
  • Effective public speaking
  • Customer engagement
  • Team building
  • Hardworking

Accomplishments

  • Squad leader in Fire Academy Class 2402.

Certification

  • EMT - Licensed Emergency Medical Technician
  • BLS Certification
  • ACLS Certification
  • Firefighter I & II Certification
  • Basic Wildland Firefighting

Languages

English

Timeline

Valet Manager

Eagle Parking
05.2023 - Current

Baseball Umpire

Margate Sports Complex
01.2017 - 12.2022

No Degree -

Highlands Christian Academy

No Degree - Business

University of Fort Lauderdale

High School Diploma -

Cardinal Gibbons High School

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