Cam Robertson

• Handled sensitive customer information securely, adhering to company privacy policies at all times.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Contributed to company growth by maintaining strong relationships with clients through excellent service.

• Worked in fast-paced, physical role receiving trucks full of orders, then preparing them for delivery

• Load conveyor belts, and transport and stage deliveries to be picked up by drivers

• Received and prepared inventory for delivery

• Used smartphones and handheld devices to sort, scan, and prepare orders

• Viewed prompts on screens and follow direction for some tasks

• Built, wrapped, sorted, and transported pallets and packages

• Used carts, dollies, hand trucks, and other gear to move items around

• Assisted new owners getting started with products and provided efficient support.
• Used knowledge of iPod, iPhone, and iPad devices to provide advice, on the spot solutions, or route customers to Tier 2 Support Specialist
• Maintained strong relationships with customers
• Reassured customers while troubleshooting issues, delivering product diagnoses, working through potential solution
• Provided personal training for new customers on basic video, photo, and music projects.

• Maintained cleanliness and organization of front desk area.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Worked in team environment to maintain high levels of productivity.
• Prepared products following restaurant, health, and safety standards and procedures.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals and collected payments.
• Kept food preparation area, equipment and utensils clean and sanitary.
• Worked front counter, drive-thru and other areas

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals and collected payments.
• Kept food preparation area, equipment and utensils clean and sanitary.
• Worked front counter, drive-thru and other areas
• Accurately operated cash register to process customer payments.