Camara Campbell
Upper Marlboro,MD
Summary
Being a crew member with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs while maintaining high standards. Skilled in team management, conflict resolution, and process optimization, ensuring efficient operations and dependable performance. Known for reliability, effective communication, and fostering positive work environment.
Overview
5
5
years of professional experience
Work History
Crew Member Team Leader
Pop, Scoops & Dough
College Park, MD
06.2025 - 08.2025
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
Ticket Salesman, Photographer
Capital Wheel (iCON Attractions)
National Harbor, Md
05.2024 - 08.2025
- Maximized revenue by consistently identifying opportunities to sell group packages, subscriptions, and other special offers.
- Improved communication between various departments by acting as a liaison between management, marketing teams, venue staff, and box office personnel.
- Handled high-volume workloads during peak times, processing transactions quickly to minimize wait times for customers.
- Developed strong product knowledge of upcoming events in order to confidently recommend suitable options based on individual customer preferences.
- Developed engaging atmosphere for guests to capture photos before boarding ride.
Crew Member
Wendys
Winston Salem, Nc
09.2024 - 04.2025
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Mcdonalds
Severn, Md
11.2022 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Shift Leader
Rutabaga Juicery & eats
Annapolis, Md
02.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor's Degree - Psychology
Winston Salem State University
Winston Salem, NcHigh school Diploma -
Meade Senior High School
Fort Meade, Md06.2023
Skills
- Employee motivation
- Workload balancing
- Team management
- Time management
- Reliability
- Organizational skills
- Analytical thinking
- Adaptability
Timeline
Crew Member Team Leader
Pop, Scoops & Dough
06.2025 - 08.2025
Crew Member
Wendys
09.2024 - 04.2025
Ticket Salesman, Photographer
Capital Wheel (iCON Attractions)
05.2024 - 08.2025
Crew Member
Mcdonalds
11.2022 - 07.2024
Shift Leader
Rutabaga Juicery & eats
02.2021 - 05.2022
Bachelor's Degree - Psychology
Winston Salem State University
High school Diploma -
Meade Senior High School