Camay Cardwell
Corona,NY
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at McDonald's. Excelled in enhancing customer satisfaction and streamlining operations, significantly improving safety procedures. Skilled in time management and decision-making, adept at driving team performance and ensuring high-quality service delivery. Demonstrates strong multitasking abilities and a commitment to excellence.
Overview
14
14
years of professional experience
Work History
Manager
McDonald's
03.2011 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cook/Dietician
New Hanover House
04.2018 - 07.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Laurel High School
Laurel, MD06-2006
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Cook/Dietician
New Hanover House
04.2018 - 07.2020
Manager
McDonald's
03.2011 - Current
High School Diploma -
Laurel High School
Similar Profiles
Quwalyn LeeQuwalyn Lee
Customer Service Sales Representative at McDonald'sCustomer Service Sales Representative at McDonald's
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Chelsea Andrade SotoChelsea Andrade Soto
After-School Program Assistant at New York Junior Tennis & LearningAfter-School Program Assistant at New York Junior Tennis & Learning