Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Server
Casino del Sol
Tucson
05.2022 - 05.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Assistant Manager
National Vision
Tucson
09.2017 - 08.2019
Responsible for opening and closing the store, key holder, scheduling, customer service, POS systems, faxing, third party medical billing, handling deposits, training associates, managing inventory and shipments, assisted in optical tech/optician and sales
Cleanliness on all optical machinery and optometrist machinery.
Sales Associate
Forever
Tucson
03.2016 - 08.2017
Maintaining store and fitting room cleanliness, upselling and processing transactions
Opening credit cards as well as training on sales and credit cards
Being a personal shopper, processing merchandise, doing inventory and assisting with deposits.