Professional Experience, 2020 - Current, Starbucks, Excelsior, MN, Lead Barista
Provide outstanding service in a high-pressure environment.
Maintain a fast paced but personable experience for each customer.
Provide personable training to new employees
Work with management in a variety of different promotional events.
Professional Experience, 2023 - 2024 - Fizz, Ambassador
Moderated and maintained a social media app.
Created specific and personalized content, catered towards college students.
Marketed the app through both social media and in person events.
Deliver exceptional service in high-pressure settings, ensuring each customer has a personalized experience.
Train new employees effectively, fostering a supportive and knowledgeable team environment.
Collaborate with management on various promotional events, driving customer engagement and sales.
Maintain a fast-paced workflow while ensuring customer satisfaction and operational efficiency.
Professional Experience, 2018-2020 Amy's Cupcake Shoppe Hopkins, MN Front of House
Promoted high customer satisfaction.
Crafted and delivered exemplary drinks.
Successfully worked independently to maintain store operations.
Demonstrated teamwork by assisting the front of house staff.